All Zebra products sold by Arrowhead are brand new and covered by Zebra's manufacturer warranty. Check your coverage in about two minutes — all you need is the serial number.
Check Your Zebra Warranty →
Opens Zebra's official warranty checker in a new tab.
Where to find your serial number
- Printers: on the label inside the media compartment or on the bottom of the unit — or print a configuration label.
- Mobile computers: under the battery, or in Settings → About Device.
- Scanners: on the label on the underside of the unit or the bottom of the handle.
Current Zebra warranty periods
Zebra hardware is warranted for twelve (12) months from the date of shipment from Zebra — or, with proof of purchase, from your purchase date, whichever is later. Notable exceptions:
- Most current industrial printers (ZT111, ZT231, ZT411, ZT421, ZT510, ZT600 Series) purchased after January 1, 2021 carry a 24-month warranty; wear parts such as platen rollers and belts remain at 12 months.
- Printheads, batteries, and accessories have their own coverage terms — see Zebra's Product Warranty Exceptions List (PDF).
Full legal terms: Zebra's official Product Warranty Information page.
Still under warranty?
- Purchased from us within the last 30 days? Contact us first — you're inside our exchange period.
- Outside 30 days: submit a repair order directly with Zebra using their repair order form.
Out of warranty? We repair Zebra equipment.
Arrowhead is a Zebra Authorized repair depot, located in Chandler, Arizona. If your product has aged out of the manufacturer warranty:
- Email service@arrowheadcorp.com with the model, serial number, and a brief description of the problem.
- Our service department responds with an RMA number.
- Once we receive the unit, we provide a repair estimate at no cost to you.
Repair rate: $70.00/hour plus parts, performed by Zebra-authorized technicians using genuine Zebra parts.