CTCPPSERVICEPLAN

Envox CT Connect enables business applications to manage, monitor and control calls across multiple locations within mixed telephony switching environments. The software supports the leading PBX/ACDs and IP communication environments. For original equipment manufacturers (OEMs), independent software vendors (ISVs), application developers, and integrators looking to expand their reach into the call center/contact center market segment. Envox CT Connect is computer telephony (CT) call control server software capable of connecting a wide range of telephone switches to a variety of data processing environments. The software's client/server technology supports industry-standard hardware, operating systems, network services, and call control programming interfaces such as C, C++, Java, TAPI, and ActiveX, letting application developers easily